Frequently Asked Questions


  1. How does your process work exactly?
  2. Can I schedule a sales consultation outside your advertised business hours?
  3. Do you have any homesites for sale?
  4. How much money do I need to put down?
  5. I have a plan I love - can you build it for me?
  6. I really like one of your plans, but I just want to tweak the plan a little. Will you move some walls just a few inches/feet for me?
  7. I need some remodeling work done on my existing home. Can you help me with that?
  8. How long has Smart Dwellings been in business?
  9. Do you offer any kind of warranty on your homes?
  10. Do I need to have a real estate agent?
  11. I prefer to work with a real estate agent. Is that ok?
  12. Can I lock in a building site without deciding which plan I want yet?
  13. Do you have any plans with accessibility in mind?
  14. How big are your homesites?
  15. Do you build in Green River or other areas?
  16. Do you sell your plans?
  17. How does NterNow work? Is my information safe with them?
  18. Do I have to provide my own construction loan?
  19. Do you offer financing?
  20. Can I reserve a homesite before getting pre-approved by my lender?
  21. Who are the owners of Smart Dwellings? Are you a local company?
  22. What price range do you build in?
  23. I’m new to home ownership. Will you help me know how to care for my new home?
  24. How long does it take to build a home generally?
  25. 3 to 4 months to build a home seems really fast. I’ve seen other builders take up to 12 months to build a home. What shortcuts are you taking?
  26. I’m not good at visualizing plans on paper - Can I see what it would look like before we decide which plan to choose?
  27. How would I go about getting help with a problem I find after closing?
  28. Do you offer included fencing or landscaping?
  29. Can I do any of the work to save money like finish the basement myself later?
  30. Do you offer rent-to-own homes?
  31. Why are you named Smart Dwellings? Do you build smart homes with lots of technology?

  1. How does your process work exactly?

    It’s quite simple. You select a homesite & a plan from our website, make your selections at our design center, and we build the home. There are contracts and paperwork involved—for more details, check out our sales process here or better yet, Contact us to schedule a sales consultation. 

  2. Can I schedule a sales consultation outside your advertised business hours?

    Yes, if the times we are open do not work for you, contact us to schedule a meeting at another time.

  3. Do you have any homesites for sale?

    No, we do not sell homesites without a home. As homebuilders, our mission is to build homes with a delightful new home experience, so selling lots alone doesn’t accomplish our mission.

  4. How much money do I need to put down?

    We require a minimum $2500 non-refundable construction deposit with the Construction and Sale Agreement in order to secure a start date and begin construction. More may be required depending on the total value of luxury options selected.

  5. I have a plan I love - can you build it for me?

    We would love to look at your plan with you to learn which features you love and determine which of our plans might offer similar features. If we do not have anything that offers comparable features, and we feel like your desired features are reasonable and marketable to other customers, we may consider adding a new plan to our standard plan library with the features you request. However, building a new plan for the first time requires a lot of resources in structural & mechanical design; drafting construction layouts for cabinets, countertops, shelving, etc.; estimating; figuring out small details that are not clear in the plan (there are always some). There are always numerous decisions to make that most homebuyers don’t really have the expertise or desire to deal with. This process of building a unique plan for each customer with unlimited customer-defined specifications is what defines custom homebuilding. If you are sure that you are up to going through a custom homebuilding experience, then we recommend calling a custom homebuilder and a psychiatrist. Seriously, though, message us and we’ll make a recommendation for both the shrink and a good Custom Builder.

  6. I really like one of your plans, but I just want to tweak the plan a little. Will you move some walls just a few inches/feet for me?

    We try to never say “We’ll never do that,” but our experience has been that many changes buyers think are “minor,” end up being much more involved than anyone expects going in. For example, moving a wall just a few inches may require moving foundations and/or structural footings, recalculating headers or beams, changing plumbing or mechanical layouts, revising cabinet/countertop layouts, changing the size of interior doors, require re-designing roof trusses, or even causing potential building code issues that we may not catch right away. At this point, that “minor” plan tweak starts to look a lot like the custom homebuilding experience described in the previous questions, and in the end, almost every time we have tried to offer custom plan modifications for a customer, we ended up with increased construction errors, schedule delays, and a homebuying experience that fell short of “delightful.” We’d really like to provide the best experience possible, so most of the time we will discourage making plan changes. In addition, all our plans have been carefully crafted to provide “right-sized” living spaces for the size and price-point, and rarely does a custom plan-change improve overall livability and value. (For example, moving a wall to take space from the dining room to make a bedroom larger will make a nicer bedroom, but is likely to result in an undersized dining room that may hurt resale opportunities.)  If there is a change you just have to have, we are willing to consider your idea--maybe it is an improvement that we'll want to adopt in our standard plan.  

  7. I need some remodeling work done on my existing home. Can you help me with that?

    Because we are committed to be the best New Home Builder possible, we do not offer remodeling services. Remodeling is a different business, with different challenges, requiring a different skill set. You really wouldn’t want your home builder to remodel your home any more than you would want your dentist to give you an eye exam, for the same reasons

  8. How long has Smart Dwellings been in business?

    We started building our first home in Sweetwater County in 2011 and organized the company in 2012. Learn more about our builder story at about us.

  9. Do you offer any kind of warranty on your homes?

    We offer a full year, “door-to-door” warranty, as well as an extended warranty on specified components. Learn about our warranty at our warranty center

  10. Do I need to have a real estate agent?

    No, we use our own contracts for the sales process, we help you connect with one of our preferred lenders, will communicate directly with the title company, and will help you navigate every step of this sometimes confusing process.

  11. I prefer to work with a real estate agent. Is that ok?

    Yes, If you have a trusted real estate agent who has been showing you existing homes and helping you navigate the ofttimes stressful world of real estate sales, we are happy to work with them to help you find the right home for you. It is likely that without their expert advice you may not have come to the point of considering a new home purchase. We appreciate all the work your Realtor has done in helping educate and prepare you to take the leap into home ownership and we will compensate them fairly for the hard work they do to help with your purchase. If you have asked a Realtor to show you some homes on the market, but haven’t signed a buyer’s representation agreement with them, please communicate your intentions clearly to them as to whether you are planning on having them represent them on your new home sale. If you do wish to have a Realtor represent you, please work through them to schedule showings and appointments with our sales staff.

  12. Can I lock in a building site without deciding which plan I want yet?

    Yes, many buyers know they want to purchase a specific lot in one of our communities, but they need a little more time to figure out which plan they want to build. We can offer up to a six-month reservation agreement with a refundable $500 deposit. If you decide at any point not to move forward with the purchase, we will refund your deposit.

  13. Do you have any plans with accessibility in mind?

    We try to incorporate elements of accessibility into all our homes. Our standard lower light switch and raised outlet placement works better for adults, children, and wheelchair bound residents alike. We offer many homes with single level living available. All master bathrooms include a large, walk-in shower. Other accommodations can be provided at a reasonable cost as needed

  14. How big are your homesites?

    You can see the size & availability of all our current homesites at Available Homes and Lots. Scroll all the way to the bottom of the page

  15. Do you build in Green River or other areas?

    We do not currently own any homesites in Green River or other areas. We would consider building on your lot if you have a suitable homesite.

  16. Do you sell your plans?

    No. Although we developed many of our original plans, we are now moving to purchase plans from outsourced plan designers so that we may more effectively focus on the business of building homes for our customers. Every plan we consider for purchase requires some tweaking and adjustment to meet our needs, and it would be no different for potential buyers if we offered to sell plans. In addition, plans never contain all the information needed to complete a house, and we would need to be prepared to answer questions about specific details, product sourcing, & provide additional information, which we do not have resources to do at this time. Anyone interested in purchasing our plans would be far better served to reach out to one of any number of plan websites, find a similar plan, and pay a professional designer to make their desired modifications

  17. How does NterNow work? Is my information safe with them?

    Visit https://nternow.com/visitors/ to learn all about this incredible service, but simply put, NterNow is a service that verifies your identity for us so we know who is touring our homes, then gives a temporary code to give you access to our home. It allows access during DAYLIGHT hours only, for safety purposes. NterNow does not require any sensitive personal information that is not already in the public domain, and does not sell any information it does collect. If you would like to make it even easier, simply download the NterNow app and you can simply verify your identity when you set up the app and then get a code each time you want to access a home. The app will also tell you where other NterNow properties are located.

  18. Do I have to provide my own construction loan?

    If you are buying a new home in one of our communities, then we provide the construction loan and cover all associated costs and paperwork during construction. You are only responsible to secure your permanent financing. However, if we ar building a new home on your lot, you will need to secure your own construction loan.  We are happy to refer you to one of our preferred lenders for a fantastic one-time close loan that will save you thousands. 

  19. Do you offer financing?

    We wish we could finance homes in-house. That would be an amazing service. Unfortunately, we’re just regular working guys like most of our buyers, and we do not have the financial resources to offer financing. Also, we aren’t bankers, so we doubt we would be very good at writing and managing loans. Fortunately, we have a few preferred lenders who write loans for a living and can help make the process of applying for and securing a loan as easy as it can be.

  20. Can I reserve a homesite before getting pre-approved by my lender?

    Yes, you may reserve a homesite with a reservation agreement & $500 refundable deposit contingent upon submitting a letter of prequalification from your lender within a week of the reservation. If it turns out you are not able to qualify at this time, we will refund your deposit.

  21. Who are the owners of Smart Dwellings? Are you a local company?

    Justin and Nathaniel Lemon. Visit About us to learn more about who we are.

  22. What price range do you build in?

    We know this will sound like a cheesy marketing pitch, but because prices change all the time, we cannot quote specific prices in the FAQ section. We offer products across a broad value range, with a focus on affordable homes under $350k down to as low as we can build given our current land & construction pricing. Check out our available homes to get a feel for where our homes currently range in value. Or better yet, Contact us today to sit down with one of our professional New Home Specialists to get a personalized price estimate that includes your specific needs.

  23. I’m new to home ownership. Will you help me know how to care for my new home?

    Absolutely, we include detailed Home Maintenance Tips at closing with each new home. We also perform a thorough New Home Orientation to make sure you know about all the features of your new home. In addition, we welcome any questions you might have down the road if you run into something we didn’t address during your orientation.

  24. How long does it take to build a home generally?

    Our construction process is typically anywhere from 90-120 days, depending on weather, subcontractor & material availability, & other factors. However, we require a 60 day preconstruction period to select options, conduct thorough site visits, complete drafting & estimating, create construction schedules, apply for building permits and secure financing, generate purchase orders, and otherwise prepare your project so it can run as smoothly as possible.

  25. 3 to 4 months to build a home seems really fast. I’ve seen other builders take up to 12 months to build a home. What shortcuts are you taking?

    We don’t take any shortcuts in quality. First off, our homes are intentionally designed to be simple and easy to build. A simple design that is easy to execute is more likely to be built correctly without errors and rework than a complex design. Every phase is inspected, both internally by us and by the city Building Inspection officials. Any mistakes are corrected as soon as possible after they are discovered. We also intentionally select finishes that don’t require a long schedule. For example, tile, although beautiful (if installed correctly), is not only expensive and highly prone to warranty defects, but also requires up to a week to install in a typical home; while the sheet vinyl and LVT floors we offer not only offer superior easy maintenance, but also install in only 1-2 days. We install our cabinets as early as possible so that the countertops can be templated and fabricated while other work is underway, saving potentially 2 weeks of the home sitting there waiting for countertops. In fact, the only thing we cut out of the home is waiting. If you pay attention to 12-month jobsites, you will notice a lot of waiting. A crew will show up and do one phase quickly, and then the home will sit for days or weeks until the next crew is scheduled, racking up construction loan interest that is passed on to the buyer in the end. Finally, there few things more aggravating than driving by your new home every day for weeks on end and not seeing progress; so I think we can all agree that when it comes to construction schedules, shorter is better.

  26. I’m not good at visualizing plans on paper - Can I see what it would look like before we decide which plan to choose?

    Absolutely, we post pictures or computerized renderings of each model on each floor plan page. We also typically have 1 or 2 completed homes on hand at any time that we can show you to demonstrate our typical finishes and quality, even if it isn’t the exact plan you are interested in. Contact us today to schedule a showing of our current available homes.

  27. How would I go about getting help with a problem I find after closing?

    Visit our Warranty Center to self-service a warranty claim online, or submit a warranty request to warranty@smartdwellings.com. Please do not call any of our personnel directly or try to report problems in person as they are probably not the person responsible for resolving your issue, and since they were probably doing something else before you stopped them, they may forget to document your issue, leading to frustration for everyone.

  28. Do you offer included fencing or landscaping?

    We do offer vinyl fencing for an extra charge. At this time, we do not have the resources to offer landscaping. Someone should approach us with a landscaping business plan and a landscaping options pricing sheet!

  29. Can I do any of the work to save money like finish the basement myself later?

    If you own the lot and provide your own construction financing, then it is your house and you are free to do just about anything you want, with a few limitations. See our on your lot page for more details. Most of our projects are “turnkey”, which means we own the land, provide the construction financing, and you as the buyer have usually only given us $2500 as a construction deposit. In this situation, we cannot accept the liability of customer work going awry by either taking too long to complete or running into potential quality defects that affect later phases. Besides, wouldn’t you rather be doing something you love in your spare time than working on a home? If you are not already a licensed contractor, we commend you for your superior career planning and are confident you have excellent reasons for your career choice. Our advice would be, “Be smart, don’t start.”

    That being said, if you would like to finish the basement yourself, once you have closed on the home, it is your castle and you are free to do with it what you want. We will even offer you our basement plan if you desire. However, we are not able to draw custom basement plans, but we would be happy to direct you to people who can.

     

  30. Do you offer rent-to-own homes?

    No, we do not.  That would make us landlords, and while we appreciate all good landlords out there, we are committed to being homebuilders.  If you have read all the questions so far, you may have noticed a pattern:  if the question is “Do you do (anything besides homebuilding),” then the answer is most always no.  While we kind of wish we had hobbies or more than one skill set, the sad truth is that we are just homebuilders.  Also, back to the rent-to-own question, homebuilding requires a ridiculous amount of cash invested in each home, allowing us to only carry a few homes at a time. Thus, when a home is done, we really have only one viable option: sell it ASAP and start another one. 

  31. Why are you named Smart Dwellings? Do you build smart homes with lots of technology?

    Our homes are Smart because they are well designed with Smart features to offer comfortable living at an affordable price with a process that allows the homeowner to purchase only features they want without the hassle of custom construction.  We feel that many of the high-tech features being marketed as “Smart Home Technology” are little more than gimmicks that cost a lot but provide few needed benefits.  For example, we could wire all your lights so that you can control them with your smart phone, or install a toilet that opens when you walk up to it, but be honest, have you ever sat on the john and thought, “I wish this thing would’ve opened for me?”  Neither have we.  A lot of “Smart Home” tech was designed by people who were so busy trying to answer the question, they forgot to check whether anyone was asking.  However, If you have seen a new technology that you feel would improve your life and is a must-have for you, tell us about it and we will look at whether we can include it for you.  A final word on “smart” tech, in order to provide any particular feature, we have to have a viable supply chain and reputable subcontractor to perform the work, and in our current market we do not have a many such resources at present.